Staff Product Designer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Designer - Growth based in United States.

This is a high-impact Staff Product Design role focused on shaping the earliest stages of the customer journey, from sign-up through onboarding and initial product value.

• Advocate for customers by grounding design decisions in user research, behavioral data, and a deep understanding of customer needs.
• Shape the customer experience from initial sign-up through onboarding, setup, and the first 90 days of product usage.
• Identify and remove friction points that contribute to drop-off, helping more customers reach meaningful product value quickly.
• Design experiences that improve activation, conversion, retention, and other key growth metrics.
• Own a defined set of activation metrics and use data to determine where to investigate, what to build, and which opportunities to pursue.
• Design, run, and evaluate experiments to validate hypotheses and improve measurable product outcomes.
• Translate research findings, behavioral insights, and experiment results into clear and confident design decisions.
• Collaborate with product managers, engineers, data partners, and other designers to create cohesive and scalable customer experiences.
• Align cross-functional stakeholders around design direction, priorities, and experimentation strategies.
• Use storytelling and strong communication to influence teams and build confidence around product decisions.
• Contribute to the broader product design strategy and help establish a high standard of craft, customer empathy, and experimentation.
• Explore and apply AI tools to accelerate prototyping, synthesize research, identify patterns in data, and improve everyday design workflows.

• 8+ years of professional product design experience, ideally within SaaS or another complex digital product environment.
• Demonstrated experience designing for growth, particularly activation, onboarding, conversion funnels, and other key stages of the customer journey.
• Strong understanding of growth metrics and the ability to connect design decisions to measurable product outcomes.
• Proven experience designing and running product experiments, analyzing results, and translating data into actionable design decisions.
• Strong user research skills and the ability to combine qualitative insights with quantitative and behavioral data.
• Fluency with modern product design tools and iterative design methodologies.
• Experience working closely with product managers, engineers, data specialists, and other designers in cross-functional environments.
• Strong stakeholder management and communication skills, with the ability to influence without relying on formal authority.
• Demonstrated ability to operate independently, navigate ambiguity, and make thoughtful decisions in a fast-moving environment.
• A strong customer-centric mindset, with genuine curiosity about user behavior and motivation to continuously improve experiences.
• Genuine interest in AI and practical experience incorporating AI tools into daily workflows, such as rapid prototyping, research analysis, and data exploration.
• Strong storytelling and presentation skills, with the ability to communicate complex ideas clearly and build alignment across teams.

• Annual salary range of $144,000–$225,000, with most new hires joining at an accomplished level around $180,000.
• Compensation designed to grow with your skills, experience, and impact.
• Regular career development and compensation conversations with your manager.
• Comprehensive benefits package.
• Remote work flexibility across Canada and the US, with a globally distributed team environment.
• Opportunity to work on meaningful products used by thousands of professional clinics and their teams.
• High degree of autonomy and ownership over impactful growth initiatives.
• Opportunity to help shape a newly established Activation team and influence product strategy.
• Collaborative environment focused on learning, experimentation, continuous improvement, and customer impact.
• Opportunity to work with modern AI tools and contribute to evolving AI-enabled workflows.