About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Engineer based in the United States.
Responsibilities
- Act as a senior technical advisor throughout the sales cycle, participating in customer discovery, requirements analysis, solution development, technical objection handling, and opportunity closure
- Build trusted relationships with customer technical stakeholders, influencers, recommenders, executives, and key partners
- Develop customer-specific value propositions that clearly connect proposed technology solutions to business objectives and measurable outcomes
- Analyze customer requirements and design tailored solutions that balance capabilities, resiliency, performance, and cost across local, regional, and global services
- Lead complex, iterative solution designs involving multiple internal departments and ensure proposed architectures are technically feasible with operations and product teams
- Create clear technical designs, diagrams, proposals, and presentations that communicate solution architecture to both technical and business audiences
- Support contracting and proposal activities by ensuring technical requirements, compliance considerations, and customer needs are appropriately addressed
- Stay current on telecommunications, networking, cloud, security, and other emerging technologies, as well as competitive market developments
- Serve as a subject matter expert in one or more technologies or services and provide peer leadership and structured mentorship to other solutions engineering professionals
- Educate customers on relevant technology and industry trends while strengthening the technical knowledge of sales colleagues and internal partners
- Contribute to knowledge-sharing initiatives, technical training, continuing education, and improvements to the broader solutions engineering organization
Requirements
- Bachelor’s degree in computer science, engineering, or a related discipline, or equivalent business or military experience
- At least 5 years of experience in technical sales engineering, solutions engineering, technical consulting, or technical support within the telecommunications industry
- Industry certifications in two or more specialized technology areas are preferred
- Strong expertise in networking technologies, including optical networking, routing, switching, software-defined networking, and network security
- Knowledge of business continuity and disaster recovery principles, including experience designing solutions around different resiliency requirements
- Understanding of application and data architectures, including public, private, and hybrid cloud environments and edge performance and security considerations
- Ability to analyze complex requirements and translate them into technically sound, cost-effective customer solutions
- Experience creating technical architectures, diagrams, and documentation and presenting complex concepts clearly to technical and non-technical audiences
- Strong written, verbal, listening, reasoning, presentation, and objection-handling skills
- Experience developing and delivering technical training programs is valuable
- Ability to manage multiple complex projects independently while collaborating effectively across multidisciplinary teams
- Comfortable operating in ambiguous, fast-paced environments and anticipating and responding quickly to changing customer or business requirements
- Strong commercial awareness and a results-oriented approach to customer engagement and solution development
- Proficiency with common business productivity tools, including Google Workspace and/or Microsoft Office
- Public sector or SLED experience is preferred
- Candidates should be located within the Northeast region of the United States for this remote position
Conditions
- Estimated annual base salary of $130,000–$140,000 USD, with actual compensation depending on location, experience, skills, certifications, and other relevant factors
- Potential eligibility for a sales incentive plan
- Health, dental, and vision insurance
- Life insurance and disability coverage options
- 401(k) retirement savings plan
- Generous paid time off
- Paid parental leave
- Remote work flexibility
- Opportunities for professional development, technical education, peer mentorship, and career growth