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LeadHybridBerlin

Staff Product Engineer

I
Intercom
Уровень
Lead
Формат
Hybrid
О роли

Описание вакансии

About the company
  • Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences
  • Our AI Agent Fin is the highest-performing AI Customer Agent on the market, enabling always-on customer support across the customer journey
  • Together with Salesforce, we're building the future of customer experience
Responsibilities
  • Contribute to technical architecture as we grow
  • Care about agility as much as scalability and availability; continuous deployment keeps us focused on incremental releases
  • Contribute to all phases of software development including ideation, prototyping, design and implementation
  • Build using the best tools in the industry, including AI-powered developer tools
  • Play an active role in hiring, mentoring and career development of other engineers
  • Raise the bar for technical standards, performance, reliability, and operational excellence
Requirements
  • Ideally, you've built an exciting SaaS product in previous roles
  • Significant, demonstrated impact on the product and/or teams
  • Deep knowledge of a high-level programming language (e.g. Ruby, Python, Perl)
  • Experience with distributed systems
  • 2+ years of experience as the primary technical leader for a team
  • Experience collaborating directly with product teams and designers
  • Strong sense of product strategy
Conditions
  • Hybrid working policy: at least three days per week in the office
  • Benefits and programs designed to support health, wellbeing, family, time away from work, and financial future
  • Offerings vary by location
Стек и навыки

С чем работаем