About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Recovery Analyst I - Payer based in the United States.
Responsibilities
- Support healthcare payment accuracy by identifying and recovering claim overpayments for payer clients.
- Work at the intersection of healthcare claims, data analysis, provider relationships, and payment integrity.
- Validate claims, research payment policies, resolve disputes, and identify emerging recovery opportunities.
- Analyze medical, pharmacy, provider, and enrollment data to uncover trends and translate findings into actionable insights.
- Collaborate closely with clients, providers, management, and fellow analysts while maintaining a high standard of accuracy.
- Contribute to improving recovery processes, developing new opportunities, and supporting the effectiveness of payment accuracy programs.
- Learn and apply client-specific claims adjudication systems, member and provider contracts, payment policies, and operational procedures.
- Support the identification, validation, and recovery of healthcare claim overpayments.
- Review claims to verify the accuracy of recovery algorithms and confirm that refunds or adjustments have not already been processed.
- Investigate and resolve disputed overpayments involving clients and healthcare providers while maintaining a professional and constructive relationship.
- Research CMS, Medicaid, provider, member, and client-specific policies to identify new overpayment opportunities and emerging trends.
- Analyze medical and pharmacy claims, provider information, and enrollment data to identify patterns, opportunities, and meaningful insights.
- Support the development and approval of new recovery concepts by preparing relevant information and analysis for management and clients.
- Create and maintain detailed step-by-step documentation for algorithms and processes moved into production.
- Monitor inventory levels, algorithm effectiveness, productivity, and recovery opportunities, providing relevant feedback to management.
- Collaborate with colleagues and leadership to identify process improvements, new opportunities, and innovative solutions.
- Escalate situations that could negatively affect client or provider relationships and help ensure timely resolution.
- Contribute to team goals by completing work efficiently, accurately, and within established quality and production expectations.
- Support the onboarding and development of new analysts when needed while maintaining strong individual performance.
- Represent the organization and its clients professionally in all interactions and communications.
Requirements
- Experience identifying, analyzing, and recovering healthcare claim overpayments is preferred.
- Bachelor’s degree in accounting, business, healthcare, or a related field; equivalent relevant work experience may substitute for educational requirements.
- High school diploma or equivalent is required.
- Strong computer skills and proficiency with Microsoft Excel.
- Strong analytical and problem-solving abilities, with the capacity to interpret complex claims and payment information.
- Excellent written, verbal, and interpersonal communication skills, with the ability to build effective relationships with payers, providers, clients, management, and colleagues.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and meet productivity and quality expectations.
- Ability and willingness to learn, understand, and apply new technologies, systems, and processes.
- Proactive, independent, and results-oriented approach to work.
- Customer- and team-focused mindset, with a genuine interest in contributing to long-term organizational growth.
- Experience with medical claims processing is a plus.
- Experience creating and maintaining complex queries is preferred.
- Ability to concentrate on detailed analytical work, interpret information accurately, and communicate findings effectively in a computer-intensive environment.
Conditions
- Salary: $50,000–$60,000 USD per year.
- Remote work environment.
- Health insurance benefits.
- 401(k) plan with employer match.
- Paid parental leave.
- Collaborative and innovative work environment.
- Opportunity to develop expertise in healthcare claims, payment integrity, analytics, and recovery operations.
- Exposure to payer-provider relationships, claims systems, healthcare policies, and data-driven payment accuracy programs.
- Opportunities to contribute to process improvements, new recovery concepts, and operational innovation.
- Reasonable accommodations are available for qualified individuals with disabilities.