О компании
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life.
Обязанности
- Develop deep expertise within the ZoomInfo product suite.
- Serve as a go-to technical resource for customers and colleagues.
- Troubleshoot advanced technical issues including API and integration failures.
- Manage a queue of complex, high-priority support cases.
- Lead the development of internal knowledge base articles.
Требования
- 4+ years of experience in a technical support role.
- Strong proficiency with browser developer tools and log interpretation.
- Excellent written and verbal communication skills.
Условия
- Comprehensive benefits including medical, dental, and vision.
- 401k Matching and parental leave benefits.