About the company
GitLab is the intelligent orchestration platform for DevSecOps, trusted by more than 50 million registered users and more than 50% of the Fortune 100.
Responsibilities
- Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a focus on India
- Review benefits and team-member data from multiple sources, research discrepancies and root causes
- Work with brokers and vendors on day-to-day benefits operations
- Plan, host, and manage benefits events at the Bangalore hub
- Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes
- Support People Operations in resolving team-member benefits inquiries
- Analyze benefits utilization, cost, survey, and qualitative data to identify trends
- Maintain accurate documentation, process guides, trackers, and communications
Requirements
- Experience supporting benefits administration, including enrollment, reporting, and audits
- Experience working with benefits brokers or vendors
- Experience supporting benefits in more than one country
- Working knowledge of core benefits concepts (medical, dental, vision, life, disability, supplemental benefits)
- Experience using an HRIS, benefits administration platform, or similar operational tools
- Workday experience preferred
- Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis
- Clear written and verbal communication skills
- Ability to be based in Bangalore with periodic office presence
Conditions
- Based in Bangalore, with periodic office presence for hosting and managing benefits events
- Flexibility to collaborate across time zones, including Pacific time