About the company
Help transform healthcare delivery by demonstrating how innovative technology can simplify patient access, communication, and care coordination. This remote opportunity combines healthcare technology expertise, consultative selling, and cross-functional collaboration in a growth-oriented SaaS environment.
Responsibilities
- Technical discovery: Engage healthcare organizations to understand their technical requirements, existing systems, workflows, and operational pain points
- Product demonstrations: Deliver compelling, tailored demonstrations and presentations that communicate product value
- Solution design: Recommend and develop customized solutions that address healthcare clients' requirements and integrate with their existing technology environments
- Sales enablement: Provide technical guidance to sales teams, helping them answer customer questions, address objections, differentiate solutions, and advance opportunities
- Stakeholder engagement: Build trusted relationships with buyers and decision-makers across clinical, operational, and IT teams
- Workflow analysis: Map current-state patient access and engagement workflows, identify inefficiencies, and demonstrate how proposed solutions can improve performance
- Healthcare integrations: Explain and support integration approaches involving electronic health record (EHR) systems, APIs, HL7, FHIR, and webhooks
- Proposal development: Independently prepare responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)
- Competitive positioning: Communicate solution advantages and help position offerings effectively against competing products
- Cross-functional collaboration: Work closely with sales, marketing, and product development teams
- Continuous improvement: Gather customer and stakeholder feedback to inform product enhancements
- Productivity and innovation: Use AI tools to improve day-to-day efficiency
Requirements
- At least 5 years of experience as a Sales Engineer within healthcare technology
- In-depth knowledge of one or more major EHR systems, such as Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, or MEDITECH, including integration architecture
- Demonstrated experience with patient access and engagement workflows, including appointment scheduling, intake, referral management, and patient communication platforms
- Solid understanding of Revenue Cycle Management (RCM), including eligibility verification, prior authorization, referral workflows, and billing processes
- Ability to discuss APIs and integration concepts, including HL7, FHIR, and webhooks
- Experience independently preparing and responding to RFPs and RFIs
- Strong discovery and analytical skills
- Excellent presentation and product demonstration skills
- Strong interpersonal, communication, and relationship-building skills
- Active use of AI tools to improve productivity
- Bachelor's degree or an equivalent combination of education and experience
Preferred qualifications
- Previous experience in a startup or high-growth B2B SaaS environment
- Familiarity with AI-powered voice and messaging products, workflow automation tools, and patient engagement platforms
- Experience demonstrating and positioning technology solutions within complex healthcare organizations
Conditions
- Base salary: $120,000–$140,000 annually, depending on work location
- Target bonus and stock options in addition to base salary
- Medical, dental, and vision benefits, with 99% of employee premium costs and 85% of dependent premium costs covered
- Flexible time off
- Work-life balance support
- Wellness programs
- Discounts and other employee perks
- 401(k) retirement plan
- Company equity
- Remote work arrangement