About the company
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
Responsibilities
- Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.
- Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.
- Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.
- Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks.
- Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts.
- Investigate and manage customer billing disputes; coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting.
- Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders.
- Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects.
- Maintain strong internal controls, SOPs, runbooks and documentation to support audits and ensure segregation of duties.
- Proactively identify process improvements and partner with technical and business teams to reduce manual work, improve accuracy and tighten financial controls.
- Support knowledge transfer and documentation activities to ensure team continuity and operational readiness.
Requirements
- 3+ years’ hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred).
- Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar).
- Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations).
- Experience performing bank reconciliations and AR sub-ledger reconciliations.
- Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects.
- Excellent stakeholder management and customer service skills; strong attention to detail and a controls mindset.
- Strong written and verbal communication skills and the ability to work across global teams.
- (Optional)Bonus Skills: Experience with SQL or working with transactional data. Exposure to payment gateway integrations and billing middleware (Celigo, iPaaS) or automation tools. Prior experience working with BPO providers or participating in cross-geography knowledge transfer programs. Comfortable building and auditing agentic workflows
Conditions
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees a