Senior Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager based in Canada.

As Senior Product Manager, you will own the strategy, roadmap, and performance of a next-generation cloud product portfolio serving legal professionals.

• Product Strategy & Vision: Define and execute a unified product vision, roadmap, priorities, and success metrics aligned with business objectives, while identifying opportunities to embed AI and automation into customer workflows.
• Commercial Strategy: Develop pricing and packaging strategies for new features, modules, and AI-powered offerings, balancing customer value, competitive positioning, margins, and profitability.
• Customer-Centric Innovation: Conduct customer research, field visits, analytics reviews, and market analysis to identify validated needs and prioritize initiatives that improve adoption, satisfaction, retention, and measurable customer ROI.
• Product Lifecycle Management: Own the complete product lifecycle from ideation and requirements through launch, optimization, and ongoing evolution. Maintain a prioritized backlog supported by clear business and financial rationale.
• Product Documentation: Create structured PRDs, functional specifications, workflow definitions, acceptance criteria, and other documentation that enables effective collaboration between engineering, QA, sales, and go-to-market teams.
• Cross-Functional Delivery: Partner with engineering and other stakeholders to deliver scalable, intelligent, and user-friendly solutions while monitoring product performance and iterating based on data and feedback.
• Go-to-Market & Adoption: Collaborate with sales and customer service teams to increase feature utilization, cross-sell opportunities, customer retention, and overall product adoption.
• Product Enablement: Develop user guides, online help, training materials, product demonstrations, videos, and other internal and external resources that support product launches and customer success.
• Partnerships: Work with sales on technology, platform, integration, and reseller relationships, providing roadmap guidance and supporting joint go-to-market initiatives.
• Market Intelligence: Monitor competitive developments, market trends, customer expectations, and emerging technologies to inform long-term product strategy and identify new revenue opportunities.

• Product Management Experience: 7+ years of experience in product management within B2B SaaS or software, with demonstrated ownership of strategy and roadmaps across multiple products or a complex product portfolio; direct legal technology experience is strongly preferred.
• Alternative Legal Technology Background: Candidates with 7+ years as an Application Specialist, Application Engineer, Application Manager, or similar professional within a law firm may also be considered, particularly where they have directly owned attorney and legal staff workflows and systems.
• Legal Industry Expertise: Deep, firsthand understanding of law firm operations and the workflows, needs, and challenges of attorneys and legal support professionals.
• Strategic & Analytical Thinking: Ability to translate customer, market, and product data into actionable roadmap, pricing, monetization, and business strategies.
• Commercial Acumen: Strong understanding of recurring-revenue SaaS models, pricing, margins, ROI, customer lifecycle management, and sustainable growth.
• AI & Innovation: Understanding of AI and automation applications in software products, with the ability to identify practical opportunities to improve workflows and customer value.
• Product Execution: Strong experience managing backlogs, requirements, cross-functional delivery, product launches, and continuous product improvement.
• Communication & Influence: Excellent communication, storytelling, presentation, and stakeholder-management skills, with the ability to influence teams and senior stakeholders without direct authority.
• UX Orientation: Strong product and user-experience sensibility, with a focus on creating intuitive solutions that address genuine customer needs.
• Leadership Style: Customer-obsessed, data-driven, collaborative, and execution-oriented, with a continuous-improvement mindset.
• Preferred: Proven success in SaaS pricing or monetization, experience launching and scaling software products, and familiarity with AI-driven development methodologies and modern product delivery practices.

• Full-time position with a 37.5-hour standard work week.
• Remote work flexibility for candidates based in Canada.
• Opportunity to own the strategy and roadmap for a high-impact cloud software portfolio.
• Significant influence over AI, automation, pricing, product innovation, and future growth initiatives.
• Cross-functional exposure across product, engineering, sales, customer service, and finance.
• Opportunity to work closely with customers and directly influence solutions designed for legal professionals.
• Entrepreneurial, performance-oriented environment with a strong focus on innovation and growth.