About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Engineer - Eastern or Central Time Zone based in United States.
Responsibilities
- Serve as a customer-facing technical subject matter expert for integrity and assessment products throughout the sales lifecycle.
- Partner strategically with Sales teams to support opportunities, develop deal strategies, refine customer messaging, and advance revenue-generating initiatives.
- Prepare and deliver tailored product overviews, technical demonstrations, workflow discussions, and presentations for prospective and existing education customers.
- Conduct technical discovery with stakeholders, including senior technology leaders, administrators, and academic decision-makers.
- Respond to technical product questions and support Sales teams with customer inquiries throughout the sales process.
- Advise on technical, integration, and product-related aspects of RFP and RFI responses.
- Develop compelling business cases and value-focused presentations.
- Manage customer trials, pilots, technical evaluations, and Proofs of Concept.
- Gather and synthesize customer feedback, competitive intelligence, feature requests, and market insights.
- Contribute to product and feature launches and other cross-functional initiatives.
- Mentor colleagues, share best practices, and contribute to the continued development of the Solutions Engineering organization.
Requirements
- 7+ years of experience in Solutions Engineering, Technical Pre-Sales, Technical Consulting, or a comparable customer-facing technical role, ideally within EdTech or Enterprise SaaS.
- Strong consultative selling and presentation skills.
- Demonstrated ability to manage technical evaluations, Proofs of Concept, pilots, and RFP responses.
- Strong understanding of customer workflows and technical discovery.
- Experience working with complex software integrations and enterprise technology environments.
- Familiarity with Learning Management Systems (LMS), Learning Tools Interoperability (LTI) standards, and REST APIs is a plus.
- Excellent communication, presentation, relationship-building, and stakeholder management skills.
- Ability to work effectively in a collaborative, low-ego, globally distributed environment.
Conditions
- Expected annual base salary range of $87,615–$146,025.
- Eligibility for a bonus.
- Remote-first work culture.
- Healthcare coverage.
- Competitive paid time off.
- Self-care days and national holidays.
- Two Founder Days and Juneteenth observed.
- Paid volunteer time off.
- Charitable contribution matching.
- Monthly wellness or home office reimbursement.
- Access to an employee assistance program and mental health resources.
- Parental leave.
- Retirement plan with employer match or contribution.
- Education reimbursement.