OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
About the role
Business Marketing helps organizations understand and put OpenAI's products to work.
We're looking for a Creative Resource Lead to ensure our most important creative work has the right talent, skills, and capacity behind it.
Working directly with the Head of Creative, Business, you will lead resource planning and allocation across internal creative team, contractors, and agency partners.
This role is based in San Francisco with a hybrid work model of three days in the office per week; relocation assistance offered.
Responsibilities
Own creative resource planning and allocation across internal teams, contractors, and agencies.
Maintain a clear view of team availability, capabilities, assignments, and upcoming demand across design, copy, motion, video, and web.
Build capacity forecasts and staffing scenarios to anticipate gaps and plan for programs and launches.
Partner with Strategy & Operations, creative leads, and producers to assess incoming work and develop staffing recommendations.
Develop understanding of each team member's strengths, development goals, and workload.
Recommend the right resource model for each need—internal talent, contractors, agencies, specialists, or self-service.
Build and maintain a network of contractors, freelancers, and agency partners.
Manage contractor and agency assignments in partnership with creative leadership and producers.
Manage the creative resourcing budget, forecasting commitments, and surfacing risks.
Identify and resolve resource conflicts, workload imbalances, and capability gaps.
Create reporting and decision-making rhythms around demand, capacity, utilization, and resource needs.
Build and improve AI-enabled tools and workflows for forecasting, talent matching, allocation, and coordination.
Use staffing data and team feedback to improve resource decisions.
Requirements
10+ years of experience owning creative resource management, workforce planning, or talent allocation across multiple disciplines and concurrent programs.
Strong understanding of design, copy, motion, video, and web production.
Track record of building and running capacity-planning, forecasting, and resource-allocation systems.
Strong judgment in matching people to work.
Experience developing and managing a flexible talent ecosystem (internal teams, contractors, freelancers, specialists, agencies).