About the company
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.
Responsibilities
- Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
- Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure.
- Ship a change to production on your first day and a feature in your first week.
- Build using the best tools in the industry, including AI-powered developer tools.
- Grow your team’s capacity by mentoring other engineers and interviewing candidates.
Requirements
- 5+ years of industry experience in a software engineering role, preferably building a SaaS product.
- Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.).
- Experience collaborating directly with product teams and designers.
- Experience with Distributed systems.
Conditions
- Hybrid working policy: working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.