Product Management Lead Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Management Lead Analyst, Med D Plan Finder - Express Scripts based in United States.

• Coordinate regulatory operations by supporting CMS and HPMS submission activities, including data collection, validation, quality reviews, issue resolution, and post-submission monitoring.
• Ensure accurate and timely submissions across multiple plan years by tracking deliverables, identifying risks, monitoring findings, and coordinating corrective actions.
• Support Open Enrollment readiness and execution by coordinating data from internal and external partners, validating information, supporting testing and implementation, and maintaining key milestones and timelines.
• Deliver operational reporting and insights by maintaining CMS-related metrics, analyzing performance data, identifying trends and risks, and providing actionable information to business stakeholders.
• Coordinate stakeholder and client communications, including Field Alerts and operational updates related to Medicare Plan Finder changes, CMS guidance, and other regulatory developments.
• Manage operational requests and inquiries by coordinating intake, tracking requests through resolution, maintaining documentation, and facilitating communication among relevant stakeholder groups.
• Support Government Programs Intake Requests (GPIR) through organized coordination, documentation, follow-up, and timely communication.
• Drive process improvement by identifying opportunities to increase efficiency, reporting accuracy, quality, and team effectiveness.
• Develop and maintain operational resources, including process documentation, job aids, trackers, reference materials, and other tools that promote consistency and knowledge sharing.
• Collaborate across functions to resolve issues, manage competing priorities, and continuously improve the experience for Medicare members, clients, and internal partners.

• 3+ years of relevant experience in Medicare, regulated markets, healthcare operations, compliance, pharmacy benefit management, product support, or a related field.
• Strong Microsoft Excel capabilities, including experience analyzing data, managing complex datasets, building reports, and maintaining operational trackers.
• Strong analytical and problem-solving skills, with the ability to identify patterns, assess risks, investigate issues, and develop practical solutions.
• Excellent written and verbal communication skills, with the ability to translate complex information into clear, accurate, and actionable communications.
• Strong organizational and prioritization skills, with demonstrated ability to manage multiple projects, deadlines, stakeholders, and competing priorities while maintaining a high level of accuracy.
• Ability to work independently and collaboratively, taking ownership of deliverables while building effective relationships across teams and stakeholder groups.
• Experience with CMS, HPMS, Medicare Plan Finder, or regulatory submissions is preferred.
• Experience supporting Open Enrollment or other large-scale operational initiatives is a plus.
• Background in reporting, analytics, compliance monitoring, or operational performance management is preferred.
• Working knowledge of Microsoft Access or similar database tools is advantageous.
• Experience managing shared mailboxes, intake workflows, or service request processes is helpful.
• Experience supporting process improvement initiatives and developing standardized procedures or operational tools is preferred.
• A Bachelor’s degree in Business, Healthcare Administration, Public Health, Information Systems, or a related discipline is preferred.
• Technology adaptability, including the ability to learn and apply emerging productivity technologies such as Microsoft Copilot.
• A strong attention to detail, service-oriented mindset, and ability to operate effectively in a fast-paced, highly regulated healthcare environment.

• Annual salary: approximately $76,100–$126,900 USD, depending on experience, geographic location, and other relevant factors.
• Eligibility to participate in an annual bonus plan.
• Remote work within the United States.
• Health benefits available from day one, including medical, dental, vision, well-being, and behavioral health programs.
• 401(k) retirement plan.
• Company-paid life insurance.
• Tuition reimbursement to support continued learning and professional development.
• At least 18 days of paid time off per year, plus paid holidays and applicable leaves of absence.
• Opportunity to work on highly visible Medicare initiatives with experienced professionals across Product, Operations, Compliance, Regulatory, and Account Management.
• Professional growth through...