About the company
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Responsibilities
- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones.
- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts.
- Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories.
- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts.
- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop.
Requirements
- 6+ years of experience in complex enterprise software, technical infrastructure, or financial services in a customer facing role of either commercial or technical nature.
- Enjoy engaging others and developing strong working relationships at all levels of management.
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions.
- Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals.
- Comfortable synthesizing complex data sets and using data to tell a story.
- You have professional written and verbal proficiency in Swedish and English.
- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results.
Conditions
- We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
- Domestic and international travel required.
- This role is based out of our Stockholm office.