Technical Product Manager

About the company

• Enterprise AI environment focused on transforming customer experiences through intelligent, autonomous AI agents.

Responsibilities

• Own the strategy, roadmap, and delivery of advanced AI agent capabilities.
• Translate complex technical innovations into measurable business outcomes.
• Work with engineering, AI research, data science, and enterprise customers.
• Experiment with emerging models, build prototypes, design evaluations, troubleshoot agent behavior.
• Shape how AI agents reason, use tools, manage memory, and collaborate with human teams.
• Define and track outcomes: resolution rates, cost per resolution, customer satisfaction, revenue expansion.
• Coordinate cross-functional teams and lead alignment without direct reporting authority.
• Lead product development across agent reasoning, orchestration, multi-step task execution, tool/API integrations, memory and context management, human-in-the-loop workflows, enterprise governance.
• Evaluate emerging models, build prototypes, connect systems via APIs and MCP.
• Define agent readiness scorecards, go/no-go criteria, evaluation methods for task completion, tool reliability, policy compliance, latency, cost.
• Analyze agent traces, investigate failures, coordinate root-cause analysis.

Requirements

• 4–8 years of relevant experience in technical product management, applied AI engineering, research engineering, or similar.
• Proven ability to own complex technical products and deliver measurable business outcomes.
• Deep understanding of LLMs, reasoning capabilities, tool calling, multi-step task execution, agent orchestration patterns, evaluation methodologies, production observability.
• Hands-on experience building AI agent prototypes, integrating APIs and MCP tools, designing evaluations.