About the company
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries.
Responsibilities
- Lead, coach, and develop a team of Account Executives, fostering a high-performance, results-driven, and supportive culture.
- Leverage AI and data-driven thinking to enhance team management, improve operational velocity, and generate new ideas.
- Contribute to shaping the Growth Team’s plans, strategy, and direction.
- Provide constructive feedback – coach, mentor, motivate and evaluate the performance of the team.
- Identify performance gaps, formulate action plans, implement and monitor them.
- Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership.
- Manage project sprints and ensure appropriate processes, plan and execution.
- Collaborate closely with cross-functional stakeholders to align strategic priorities.
- Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems.
- Report on team activities, pitch pipelines, and results to senior management.
- Demonstrate call center and/or telesales leadership experience.
Requirements
- Bachelor’s Degree or higher from top university.
- Minimum 5 years’ experience working in operational or execution role.
- Understands, demonstrates and can coach/train others on BD (business development) / AM (account management) skills.
- Experience in account management, sales, or business development, with at least 3 years in a leadership or supervisory role.
- Strong leadership and people management skills.
- Analytical and proven track record in using data and AI to drive teams and make decisions.
- Results-driven and highly organized.
- Strong communication, presentation, and interpersonal skills.
- Excellent language proficiency in English.