Senior Partner Account Director

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

• Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem. Develop a clear global strategy for the Braze–AWS partnership that drives pipeline, product alignment, and long-term commercial expansion.
• Own SCA governance and milestone delivery: Lead the execution of the Braze–AWS Strategic Collaboration Agreement — steering committees, QBRs, executive sponsorship cadences, and milestone tracking — ensuring both organizations deliver against multi-year commitments.
• Define the two-year partnership roadmap: Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives — and sequence the work required to deliver it.
• Drive executive alignment: Lead senior executive meetings with AWS leadership and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution.
• Own global partnership direction: Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability.
• Shape product and integration priorities: Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs — including where AWS's AI/ML and data stack intersects with customer engagement.
• Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion — and hold both sides accountable to delivering against them.
• Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles — operationalizing co-sell mechanics (ACE pipeline sharing, opportunity registration), Marketplace private offers, and EDP burn-down positioning — translating partnership momentum into pipeline and revenue.
• Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–AWS partnership externally and internally — including at re:Invent, AWS summits, and partner advisory forums — positioning Braze as AWS's preferred customer engagement platform partner.

• 8+ years of experience within the SaaS/technology ecosystem.
• 3+ years of that with Partnerships experience.
• Experience working at or with AWS on strategic projects.
• Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks.
• Experience taking strategic projects from ideation through to execution.
• An established network within the AWS community.
• Deep familiarity with AWS — its GTM organization (PDMs, PSMs, ISV teams), partner programs (APN, ISV Accelerate, Marketplace), and how enterprise customers buy and expand on AWS.
• Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology.
• Experience driving AWS Marketplace as a commercial channel — private offers, CPPO, co-sell motions, and EDP/PPA burn-down dynamics.
• Understanding of AWS co-sell mechanics (ACE pipeline sharing, opportunity registration) and how to operationalize them at scale.
• Familiarity with AWS's AI/ML and data stack (Bedrock, SageMaker, Redshift, S3/zero-copy patterns) and where it intersects with customer engagement.
• Experience building joint GTM with AWS industry verticals (retail/CPG, media, financial services) and regional field teams.
• Track record of securing executive alignment and driving cross-functional initiatives.