About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Shopify UX Designer – Customizer Specialist based in United States.
Responsibilities
- Plan site structures, navigation, menus, mega menus, page hierarchies, collections, filtering strategies, and product detail page experiences with a strong focus on usability and conversion.
- Review existing storefront experiences, identify usability and conversion opportunities, and translate findings into clear, prioritized recommendations.
- Create web style guides, wireframes, responsive mockups, and visual designs in Figma, including typography, colors, buttons, and reusable component styles.
- Build and style homepages, product pages, collection pages, headers, footers, and content pages directly through the Shopify Theme Customizer.
- Work confidently with Shopify OS 2.0 sections and blocks while using native theme capabilities effectively rather than unnecessarily relying on custom development.
- Configure and manage metafields and metaobjects to support scalable content such as product specifications, size guides, FAQs, and other structured information.
- Configure and style Shopify applications for reviews, upsells, bundles, subscriptions, product swatches, customer support, and other e-commerce functionality, while verifying embeds and integrations after theme changes.
- Design and build email templates and flows in Klaviyo when required by individual projects.
- Perform QA across desktop, tablet, and mobile experiences, including basic accessibility checks covering contrast, alt text, and keyboard navigation order.
- Identify technical requirements that exceed native Shopify capabilities, prepare clear specifications and developer notes, and collaborate with developers to ensure accurate implementation.
- Participate in client meetings, present designs and recommendations, gather feedback, and translate business needs into practical UX and implementation decisions.
- Create Shopify management guides and short Loom training videos to help clients confidently manage their stores after launch.
- Remain accountable for assigned work from initial UX strategy and design through implementation, refinement, and final QA.
Requirements
- 2+ years of professional experience building Shopify stores using theme-store themes.
- A portfolio demonstrating hands-on Shopify storefront work and Theme Customizer experience is required; portfolios focused exclusively on custom-coded or non-Shopify websites are not sufficient.
- Strong practical experience with Shopify OS 2.0, sections, and blocks.
- Hands-on experience using Shopify Admin metafields and metaobjects to manage structured storefront content.
- Strong Figma skills for creating style guides, wireframes, mockups, and responsive designs.
- Strong understanding of e-commerce UX, mobile-first design, visual hierarchy, typography, navigation, and conversion-focused experiences.
- Ability to create attractive and effective storefronts within the practical capabilities of Shopify themes.
- Ability to conduct UX audits and clearly communicate actionable recommendations.
- Working knowledge of WCAG accessibility fundamentals.
- Strong professional spoken and written English, with confidence presenting designs, recommendations, and decisions directly to clients.
- Ability to produce clear written documentation and record concise training videos.
- Strong organization, ownership, responsiveness, attention to detail, and ability to work independently in a remote environment.
- Reliable availability during agreed U.S. business hours, with schedules falling within Eastern to Pacific Time business hours.
- Familiarity with Klaviyo, Shopify applications such as Rebuy, Judge.me, Okendo, Yotpo, Recharge, or Gorgias, as well as basic Liquid and/or HTML/CSS knowledge.
- Experience with A/B testing or CRO, Magento-to-Shopify or BigCommerce-to-Shopify migrations, and AI-assisted design workflows is considered a plus.
Conditions
- $1,400–$2,200 USD per month.
- Fully remote opportunity available from Latin America, including Brazil.
- Part-time to full-time contractor arrangement, with the opportunity to grow into a larger long-term engagement.
- Working hours can be arranged within U.S. business hours.