Backend Platform Developer

Navan is modernizing the technical foundation behind its contact center environment.

• Production-grade Node.js services on AWS Lambda, API Gateway, and event-driven serverless patterns.
• Secure APIs and integrations across internal systems, customer data, and third-party platforms.
• Technical patterns, implementation standards, and reusable services for the broader contact center systems roadmap.
• Observability pipelines using OpenSearch, CloudWatch, Kibana, Snowflake, and structured logging.
• Automation and AI-enabled workflows that improve routing, agent support, troubleshooting, and operational visibility.
• Migration tooling and services that help move legacy telephony and contact center workflows onto modern platforms.

• 5+ years of backend software engineering experience, ideally with Node.js or TypeScript.
• Strong API design, system architecture, integration, debugging, and asynchronous systems experience.
• Hands-on experience with AWS Lambda or similar cloud/serverless architecture.
• Experience with logging, monitoring, search, data pipelines, or production observability.
• Practical use of AI coding assistants for development, testing, refactoring, and troubleshooting.
• Fluency with GitHub workflows, including pull requests, code review, branching, and CI/CD collaboration.
• Senior-level judgment to turn ambiguous operational problems into clean, maintainable technical solutions.

• Pay range: $118,800 - $264,000 USD per year.