Account Manager

About the company

• Flexport.org — гуманитарное подразделение Flexport, обслуживающее НКО, NGO и mission-driven организации.

Responsibilities

• Own end-to-end success for a portfolio of complex, multi-modal Flexport.org partner accounts.
• Lead RFP bids and contract renewals end-to-end.
• Serve as a strategic partner to nonprofits, NGOs, and mission-driven organizations.
• Lead high-impact business reviews (QBRs/MBRs).
• Drive expansion across Flexport's full product suite, meeting growth and retention targets.
• Collaborate with Operations, Pricing, Legal, Trade Lane Management.
• Mentor account teammates.
• Use AI-enabled tools to automate and improve processes.

Requirements

• 5+ years in account management, business development, or similar partner-facing role.
• Background in logistics, supply chain, humanitarian aid, or international development preferred.
• Track record of managing and growing a complex, multi-product book of business.
• Deep understanding of global trade and supply chain across ocean, air, trucking, and customs.
• Strong commercial instincts.
• Compliance-first mindset.

Conditions

• Ownership of Flexport.org's most complex partner relationships.
• Competitive compensation and comprehensive benefits.