Senior Director, Policy Communications

Roblox is building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.

• Advise and collaborate with multiple teams, including product, public policy, legal, international expansion, and Trust & Safety to help communicate with media and journalists.
• Handle high-profile and urgent issues while remaining calm and demonstrating good judgment.
• Use your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support our goals.
• Develop global positions on key issues and the strategy for reactive and proactive communications plans.
• Provide recommendations and propose public messaging to comment on industry regulatory issues and legislation that could affect Roblox.
• Develop campaign strategies to educate policy makers and the Roblox community on key issues, in partnership with the policy team.
• Successfully create and execute crisis communications and risk mitigation plans.
• Partner with the Roblox Policy teams to distill complex concepts into coherent and easy to understand communications material, including regular outreach to press around policy updates.
• Draft press releases, blogs, FAQs, and key messages.
• Brief spokespeople and staff interviews. Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.

• A good understanding of consumer technology/social media, online safety, content enforcement, privacy policies.
• 12+ years of experience in public affairs, policy communications and crisis communications.
• Experience with global regulations and policies for diverse age ranges of users and creators.
• A track record developing and implementing corporate communications plans aligning internal, external, and partner communications.
• Proven performance managing communications in crisis and sensitive situations, including creating clear directives and follow up.
• Strong relationships with key journalists and influencers in tech, policy, and business press.
• Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics.

• This role will ideally be based in either our Washington DC or San Mateo, CA offices (hybrid Tues-Thurs).
• Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday.