OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
About the role
Lead the event management arm of the Global Events & Experiences team, reporting to the Global Head of Events.
Oversee a diverse portfolio: flagship conferences, developer programs, executive gatherings, research events, and policy and media engagements.
People manager role leading an approximately 10-person, high-performing, high-agency team.
Responsibilities
Lead, mentor, and develop the team through clear goals, candid feedback, career support, and company context.
Partner with the Global Head of Events to prioritize projects, assess new requests, and allocate capacity across the portfolio.
Build efficient, consistent operations through clear intake, briefs, project plans, approval paths, and reusable tools and playbooks.
Manage agency partnerships, including selection, scopes of work, onboarding, and performance reviews.
Build a deep understanding of each audience's needs and guide the team in translating insights into thoughtful hospitality, accessible experiences, and relevant content.
Become an expert in OpenAI's brand and bring a clear point of view on what great looks like.
Align cross-functional partners across Marketing, GTM, Product, Research, Global Affairs, Communications, and executive teams.
Partner with Creative Production and Technical Production leaders on clear responsibilities, handoffs, and shared plans.
Maintain visibility into budgets, timelines, dependencies, and risks across the portfolio.
Establish practical measures of event outcomes and operational health.
Requirements
14+ years of experience in event management, including leading complex event portfolios and managing teams.
Track record of building capable teams and delivering through others.
Thoughtful people leader who builds trust, coaches with care and candor, and creates a collaborative, low-ego team culture.
Systems-oriented approach to operations with strong judgment about processes.
Experience building effective agency relationships and managing scopes, budgets, and performance.
Clear communication and influence across functions and seniority levels.
Curiosity about AI and motivation by OpenAI's mission.