Lead Epic Revenue Application Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Epic Revenue Application Analyst III - HB Claims & Remittance based in the United States.

• Lead application analysts in managing deliverables, deadlines, project status, and communication with leadership and operational stakeholders.
• Demonstrate accountability for assigned work, proactively communicating project accomplishments, risks, issues, dependencies, and escalations to application or project management.
• Lead the planning, development, implementation, maintenance, support, and evaluation of assigned Epic clinical or business application systems.
• Analyze and document current and future workflows by conducting stakeholder interviews and gathering information related to regulatory requirements, operational procedures, and departmental policies.
• Design, document, build, configure, and modify complex and critical applications to meet organizational and operational requirements.
• Research stakeholder requests and identify opportunities for application optimization using available vendor resources and technical tools.
• Support application conversions, implementations, enhancements, troubleshooting, and ongoing maintenance of installed software products.
• Develop and maintain application documentation, workflow diagrams, design decisions, process flows, and other project-related materials.
• Collaborate with operational teams and end users to investigate application issues, identify root causes, and implement effective solutions.
• Contribute to project planning by supporting scope definition, timeline development, dependency identification, resource planning, project structure, status reporting, and issue management.
• Develop and execute test scripts based on future-state workflows, software enhancements, fixes, and changing user requirements.
• Maintain test scripts as applications and workflows evolve, documenting testing status, issues, troubleshooting activities, and resolution outcomes.
• Participate in testing strategy and planning, including identifying required test scripts, test patients, resources, and stakeholders.
• Collaborate with trainers to review future-state workflows and support the development and validation of training curricula.
• Participate as a training proctor when required and help address and document questions raised during training sessions.
• Support communication and adoption of application optimizations by creating screenshots, explanations, workflow documentation, and other user-facing materials.
• Participate effectively in team and project meetings while balancing independent assignments with collaborative responsibilities.
• Perform additional duties and application support activities as assigned.

• Bachelor's degree in Information Technology, Business Administration, or a related field, or an equivalent combination of education and 5 years of related experience.
• At least 5 years of relevant professional experience supporting healthcare applications or related technology environments.
• Demonstrated experience supporting clinical, ancillary, or business environments.
• Hands-on experience with application system build, configuration, implementation, and ongoing support.
• Epic certification or accreditation is required, with certification expectations to be completed within the applicable onboarding or training timeframe.
• Candidates who do not hold the required Epic certification upon hire must be willing to actively participate in remote training or travel for required training and certification activities.
• Strong understanding of application development and configuration processes, workflow analysis, testing, troubleshooting, and system optimization.
• Ability to translate business and operational requirements into effective application solutions and clearly document technical and workflow decisions.
• Strong project management skills, including the ability to manage scope, timelines, dependencies, issues, deliverables, and stakeholder communication.
• Excellent analytical and problem-solving abilities, with a structured approach to investigating complex application and workflow issues.
• Strong written and verbal communication skills, with the ability to collaborate effectively with technical teams, end users, operational stakeholders, and leadership.
• Ability to work independently on complex assignments while also contributing effectively to cross-functional teams.
• Strong organizational and time-management skills, with the ability to prioritize multiple projects, deadlines, and support requirements.
• Willingness to travel to off-site locations when required for training, project activities, or other