Stripe is a financial infrastructure platform for businesses, enabling companies to accept payments and grow revenue.
Metronome is a usage-based billing platform and a Stripe product.
About the team
The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and R&D, owning the technical aspects of the customer lifecycle after a sale.
Responsibilities
Conduct discovery and scoping to understand customers' challenges across billing, pricing, quote-to-cash, and related areas
Support customers throughout the implementation lifecycle: requirements gathering, technical design, integration design, testing, data migration, and launch
Provide expert guidance on usage-based pricing and consumption-based business models
Configure Metronome's platform on behalf of customers
Design integrations between Metronome's APIs and customers' business systems (CRM, CPQ, payment, tax, ERP, billing, analytics)
Serve as liaison between customers and R&D teams
Ensure effective handoff to Customer Success and Technical Support
Requirements
10+ years of experience in technical or customer-facing roles involving SaaS products
Experience leading complex implementations for enterprise technology companies
Ability to quickly learn and communicate technical concepts to technical, GTM, and finance stakeholders
Ability to travel approximately 30% of the time
Deep knowledge of quote-to-cash processes (Salesforce, NetSuite, CPQ systems, Stripe ecosystem) preferred
Experience with logs, metrics, billing, finance, infrastructure, or financial tooling preferred