Operations Analyst

About the company

• Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing applications as close to end-users as possible.
• Customers include GitHub, Yelp, Paramount, and JetBlue.

Responsibilities

• Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others
• Operationalize and mature emerging processes around FinOps and cloud spend management
• Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources
• Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios
• Champion tooling and process improvements that help the team and Fastly scale

Requirements

• 4+ years in business operations or other key functions including business process improvement, and product or engineering teams
• Strong attention to detail within big picture context
• Demonstrated ability to lead team initiatives by influence
• Experience effectively communicating across multiple levels including distributed teams
• Focus on results and outcome, not just process for process sake
• Strong action bias, preference for execution and incremental improvements
• Ability to document and train a variety of stakeholders on new and revised processes
• A history of putting structure around ambiguity

Nice to have

• Experience working with engineering in a Tech organization
• Experience leveraging AI to automate and scale
• Experience presenting to executives and leadership
• Ability to independently plan and execute on multiple strategic initiatives or projects
• Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies

Conditions

• Hybrid model allowing employees flexibility to split their time between the office and home
• Estimated salary range: $102,780.00 - $137,040.00
• May be eligible to participate in equity and discretionary bonus programs
• Comprehensive benefits package including medical, dental, and vision insurance, family planning, mental health support, Employee Assistance Program, Insurance (Life, Disability, and Accident), Flexible Vacation policy, up to 18 days of accrued paid sick leave, 401(k) with company match, Employee Stock Purchase Program, 12 paid local holidays, 12 paid company wellness days