About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior DevOps Engineer, Observability based in United States.
Responsibilities
- Design, build, and maintain infrastructure supporting SaaS and on-premise engineering environments.
- Operate and optimize AWS infrastructure with a focus on cost efficiency, security, scalability, reliability, and performance.
- Manage cloud services including EC2, VPC, IAM, RDS, EKS, and Kubernetes-based environments.
- Develop and improve infrastructure-as-code using Terraform and Helm.
- Build and maintain CI/CD pipelines and developer automation, particularly using GitHub Actions.
- Contribute to internal platform tooling and developer self-service capabilities.
- Enhance observability and incident response systems through effective monitoring, alerting, instrumentation, and SLO management.
- Collaborate with stream-aligned product teams to understand infrastructure needs and continuously improve internal platforms.
- Support security and compliance initiatives, including implementation and maintenance of SOC 2 controls.
- Create and maintain technical documentation, onboarding resources, and internal support processes.
- Participate in an on-call rotation and contribute to reliable incident response and operational practices.
- Contribute to infrastructure initiatives involving event streaming, Change Data Capture (CDC), or large-scale, multi-tenant observability systems.
Requirements
- 5+ years of professional experience in DevOps, Site Reliability Engineering (SRE), platform engineering, or a closely related field.
- At least 2 years of experience working within a B2B software startup or similarly fast-paced technology environment.
- Strong hands-on AWS experience, including services such as EC2, VPC, IAM, RDS, and EKS.
- Solid Kubernetes experience combined with infrastructure-as-code expertise using Terraform, Helm, or comparable tools.
- Experience designing and maintaining CI/CD pipelines and automation tooling, ideally with GitHub Actions.
- Familiarity with observability platforms and technologies such as Prometheus, Grafana, Mimir, Loki, or similar solutions.
- Proficiency in at least one scripting or programming language, such as Python, Go, or shell scripting.
- Experience with either Change Data Capture (CDC) and event-streaming systems or scaling large, multi-tenant observability platforms covering ingestion, analysis, and alerting.
- Strong communication, collaboration, troubleshooting, and technical documentation skills.
- Ability to work effectively in a fast-paced environment with ambiguity and evolving priorities.
- Experience in security-focused or SOC 2-compliant environments is a plus.
- Familiarity with MQTT, AMQP, or other messaging technologies is advantageous.
- Experience with network automation or related infrastructure ecosystems is a plus.
- Open-source contributions or experience working with open-source technologies is valued.
- Familiarity with AI-assisted development tools such as Copilot, ChatGPT, or Cursor is beneficial.
Conditions
- Fully remote working arrangement for candidates based in Brazil/LATAM.
- Full-time position within an engineering-focused environment.
- Competitive LATAM compensation of $75,000–$85,000 USD annually.
- Opportunity to work on cloud infrastructure, Kubernetes, infrastructure-as-code, CI/CD, and observability at scale.
- Significant ownership over infrastructure reliability, performance, automation, and developer experience.
- Exposure to SaaS and on-premise environments and complex multi-tenant systems.
- Collaboration with experienced engineering and product teams in a fast-paced B2B software environment.
- Opportunity to contribute to open-source technologies and infrastructure communities.
- Professional exposure to modern observability, platform engineering, security, and automation practices.