MiddleRemote
Business Process Management Analyst
О роли
Описание вакансии
About the company
- Amplify is a leader in K–12 literacy, biliteracy, math, and science education
- The Amplify Classroom platform combines curriculum, assessment, and supplemental learning
- Serves more than 18 million students and teachers across all 50 states and six continents
Responsibilities
- Use the Process Maturity Model to assess process and functional-area maturity and translate gaps into prioritized remediation roadmaps
- Collaborate with partners and subject matter experts to document and analyze processes and system functionality
- Coordinate and prioritize multiple projects to deliver system enhancements and process improvements on time and on budget
- Manage the complete project initiation lifecycle: analyze current state, define problems, establish goals, and secure stakeholder buy-in
- Suggest future-state solutions aligned with Amplify's strategic business objectives
- Provide leadership, mentorship, and cross-functional collaboration
- Communicate solution objectives and success criteria while overseeing teams of up to 15 people, including SMEs, developers, and QA
- Document business process requirements and assess process breakdowns and associated risks
- Develop solutions or partner with technical implementers to meet business requirements
- Track and communicate project status, risks, and decisions to leadership in an Agile environment
- Support Business Process Management Directors in assessing and improving functional area Process Maturity Levels
Requirements
- Bachelor's degree or equivalent professional experience
- Familiarity with Lean Six Sigma methodology and toolsets
- 3+ years of experience in Business Process Management (BPM)
- 3+ years of experience evaluating business processes and leading improvement initiatives
- Experience creating project charters, documenting workflows, and performing root cause analysis
- Proficiency with flowcharting tools and process mapping software
- Ability to communicate complex technical information to a non-technical audience
Conditions
- Remote - United States
- Preferred: experience in education technology or publishing sectors
- Preferred: Lean Six Sigma certification (Green Belt or Black Belt)
Стек и навыки
С чем работаем