About the company
Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives.
Responsibilities
- Own the home lending roadmap: Balance a portfolio that spans new Rapid implementations, flagship customer commitments, LOS integration rebuilds, compliance work, and strategic bets like Docs AI. Make the trade-offs explicit and defensible.
- Run the commitment engine: Own that discipline for home lending: a single source of truth for customer commitments, honest status, and a say/do ratio the exec team can trust.
- Scale the Rapid business: Partner with sales and engineering to industrialize how we scope, price, and deliver these.
- Lead strategic account relationships: Be the senior product voice for our largest home lending customers. Turn enhancement backlogs into coherent multi-quarter plans, and show up personally when it matters.
- Shape the platform transition: Co-own the strategy for what moves, when, and how we protect customers through it.
- Build with AI, not just talk about it: Factor AI acceleration into how your team writes specs, estimates work, and ships.
- Develop the team: Grow the strong bench of PMs and POs, and hire what's missing.
Requirements
- 10+ years in product, with 4+ leading product teams; you've owned a product line, not just a feature area.
- Deep mortgage or home equity domain expertise; you know what TRID, MISMO, an LOS, and a PPE are without looking them up, and you've shipped into that world.
- Experience with enterprise B2B customers where the roadmap is negotiated, committed, and audited; you're credible in front of a bank's EVP.
- A delivery-first operating style: comfortable with dev-day estimates, staffing math, and being accountable for dates.
- Evidence you build well with AI: tools, agents, or AI-accelerated development in your recent work.
- Low ego, high ownership; you run toward escalations.
Nice to Have
- Experience with major LOS ecosystems (Encompass, Empower, MSP, or NetOxygen).
- Experience taking a product through a platform migration or re-architecture.
- Fintech or regulated-industry scale-up experience.