Senior Product Manager

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

• Own the end-to-end strategy and roadmap for catalog attributes — aligning cross-functional partners around clear outcomes, success metrics, and milestones, and maintaining a roadmap process transparent enough that every side of the marketplace can depend on it.
• Translate ambiguous, complex problems into structured plans and drive execution from discovery and prioritization through launch, iteration, and scale, spanning a development process that includes Ops, Engineering, ML, Legal, and commercial partners.
• Use data and customer insights to run experiments, understand root causes, and design solutions that balance speed and accuracy across the attribute lifecycle — defining KPIs, interpreting results, and making sound tradeoffs between precision and recall.
• Build strong relationships and feedback loops across Product, Engineering, Design, Analytics, Operations, Machine Learning, Sales, Ads, Search, Legal, Brand, and Support — communicating transparently to drive clarity, commitment, and shared ownership of attribute quality.
• Establish and continuously improve mechanisms for operational excellence — owning governance rituals, quality dashboards, postmortems, and platform investments that make attribute quality defensible at scale and compound over time.

• 5+ years of product management experience, with meaningful time spent in catalog, data platforms, content systems, or ML/AI-adjacent products — including ownership of complex, cross-functional programs with measurable impact.
• Proven ability to set strategy, prioritize ruthlessly, and deliver high-quality outcomes in fast-paced, dynamic environments — including building governance structures and quality systems, not just shipping features.
• Demonstrated proficiency using data to drive decisions — defining KPIs, partnering with Analytics, interpreting experiments, and reasoning about precision/recall and ML model tradeoffs — with comfort navigating ambiguity to find clarity.
• Exceptional written and verbal communication skills, with a track record of building trust and alignment across high-stakeholder-count environments where no single team controls all the inputs.
• Experience in marketplaces, logistics, e-commerce, or consumer technology, with familiarity balancing multi-sided incentives.
• Hands-on experience with experimentation and analytics — including A/B testing, SQL, and dashboards — and the ability to partner deeply with Engineering and Data teams.
• Experience with product attribute systems, catalog data, content management, or source prioritization at marketplace scale.
• Familiarity with data pipelines, ML extraction workflows, or quality evaluation frameworks such as golden set audits, human-in-the-loop review, or precision/recall measurement.
• History of translating commercial commitments into engineering requirements, or prior work at the intersection of legal/compliance and data products — including rights management, regulatory compliance attributes, or data sourcing constraints.
• People leadership experience — direct or cross-functional — with a genuine passion for coaching, feedback, and fostering inclusive team culture.