Product Designer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Designer - Communications based in Canada.

• Design polished, intuitive communication experiences across text messaging, secure messaging, staff notifications, and related product surfaces.
• Own smaller product design projects end to end, from understanding customer and business problems through prototyping, iteration, and launch.
• Bring strong interaction design and visual craft to product experiences, paying close attention to states, transitions, microinteractions, and meaningful details.
• Work closely with developers throughout the development process to ensure designs are implemented accurately and effectively.
• Use and champion the design system to create consistent, familiar experiences across communication workflows and product surfaces.
• Participate in customer research sessions and translate customer feedback and insights into sharper concepts, prototypes, and product solutions.
• Collaborate with Product Managers, designers, developers, and go-to-market partners to align customer needs, product strategy, and execution.
• Build strong relationships with designers in adjacent teams and contribute to a cohesive design practice.
• Take ownership of work proactively, anticipating upcoming needs and identifying opportunities for improvement without waiting for formal assignments.
• Incorporate AI thoughtfully and responsibly into the design process, using tools such as Claude Code to prototype quickly and increase design efficiency.
• Contribute to a culture of high-quality design, open communication, psychological safety, continuous learning, and customer-focused decision-making.

• At least 2 years of professional product design experience in a commercial environment, with experience shipping customer-facing features.
• Solid understanding of how product teams operate and how design collaborates with Product Management and Engineering throughout the software development lifecycle.
• Strong interaction design and visual design skills, with an appreciation for detailed states, transitions, microinteractions, and polished user experiences.
• Proficiency with Figma and experience working effectively within an established design system.
• Comfort using AI-powered development and prototyping tools, such as Claude Code, as part of a modern design workflow.
• Strong bias toward action, with the ability to anticipate needs, stay closely connected to teammates, and proactively take ownership.
• Curiosity and confidence to ask questions, challenge assumptions constructively, and contribute ideas regardless of seniority.
• Openness to feedback and a growth-oriented mindset, with a willingness to continuously refine your craft.
• Strong collaboration and communication skills, particularly when working closely with developers, product managers, researchers, and other designers.
• Customer-focused mindset with a genuine interest in understanding user needs and translating them into practical, engaging experiences.
• Ability to work effectively in a remote environment while building strong relationships and maintaining clear communication.
• Candidates who do not meet every listed qualification but demonstrate strong potential and enthusiasm for the role are encouraged to apply.

• Annual salary range of CAD $92,000–$138,000, reflecting the opportunity for compensation growth as skills, experience, and impact develop.
• Typical starting salary of approximately CAD $109,300 for candidates joining at the accomplished level.
• Transparent compensation structure with regular career development and compensation conversations.
• Comprehensive benefits package.
• Remote work opportunity within Canada.
• Opportunities for professional growth and mentorship, including the potential to progress toward a senior design role.
• A collaborative environment that emphasizes psychological safety, open communication, learning, and meaningful customer impact.
• Opportunities to work on communication products that directly support healthcare clinics and their patients.
• Exposure to the full product lifecycle, from customer research and early concepts through development, launch, and go-to-market.
• Opportunity to use modern AI tools to enhance prototyping, exploration, and design workflows.
• An inclusive, growth-oriented culture that values adaptability, resilience, curiosity, humility, and continuous improvement.