PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations.
The PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations.
Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500.
Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.
Responsibilities
Design, code, test and ship backend applications and microservices, APIs, webhooks, and front-end interfaces that ensure reliable, scalable integrations to customers.
Collaborate closely with engineers across teams.
Solve interesting technical challenges while helping to scale the product to keep up with demand.
Participate in the team's on-call rotation, triaging and addressing production issues as they arise.
Requirements
Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
Development experience building and operating customer-facing, web-based products.
Demonstrated experience with at least one modern programming language (e.g. Java, Ruby, or Elixir) and with AI coding tools.
A demonstrated eagerness to learn new technologies and pick up unfamiliar languages and platforms quickly.
Operational experience in cloud technologies such as AWS.
Comfortable moving between multiple languages and tech stacks.
Experience integrating with third-party APIs, webhooks, or OAuth-based authentication.
Experience with SaaS platforms such as Jira, Salesforce or ServiceNow.
Operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems).
Experience building user-facing public APIs.
Experience designing & implementing distributed and highly available systems.
Conditions
Hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.
Competitive salary.
Comprehensive benefits package.
Flexible work arrangements.
Company equity.
ESPP (Employee Stock Purchase Program).
Retirement or pension plan.
Generous paid vacation time.
Paid holidays and sick leave.
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO.
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent.