About the company
As Director, Sales Operations, you'll lead Sumo Logic's global sales operations function and act as a strategic partner to the Chief Revenue Officer (CRO).
Responsibilities
- Serve as a strategic thought partner to the CRO, helping shape go-to-market strategy, sales org design, and investment priorities
- Partner closely with sales, channel, finance, marketing, and legal teams to lead strategic programs
- Lead global sales forecasting, planning, and budgeting; own accurate, on-time reporting and build a management operating system
- Lead the systems administration team (a manager and three direct reports) supporting all go-to-market software; oversee system access and provisioning, RFPs, procurement, and vendor management
- Help assign sales quotas fairly and build the incentive compensation design process
- Maintain high-quality, accurate, and consistent planning and reporting
- Find opportunities to improve the sales process and build a culture of continuous improvement
- Roll out enabling technologies, including CRM, to the field sales team and monitor compliance with CRM data standards
Requirements
- Bachelor's degree in finance, accounting, or a related field, or equivalent experience
- 8+ years of experience in sales performance, including global sales operations, sales management, channel sales/operations, finance, accounting, or compensation management
- 5+ years of experience leading, managing, and mentoring sales teams
- 5+ years of experience with CRM tools, specifically Salesforce
- Experience acting as a trusted advisor to C-level or senior revenue leadership
- Strong planning, financial, and analytical skills, including advanced Excel skills
- A track record of hitting sales, profit, and strategic goals
- Experience building and using a management operating system
- Experience leading process improvements and implementing strategic initiatives
- Strong leadership, organizational, and communication skills