About the company
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.
Responsibilities
- Conduct in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources
- Analyze complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes
- Evaluate and assess alerts generated by transaction monitoring systems and other detection tools
- Gather and analyze supporting documentation, including KYC information, transaction records, and other relevant data
- Prepare detailed and comprehensive investigation reports, documenting findings and recommendations
- Act as a point of escalation for complex FinCrime cases from other operations teams
- Mentor and train other team members on FinCrime investigation techniques and best practices
- Collaborate with product and engineering teams to improve fraud detection rules, processes, and system enhancements
- Stay up-to-date on emerging FinCrime trends, typologies, and regulatory changes
- Communicate effectively with internal stakeholders, including compliance, legal, and customer support teams
- Liaise with financial institutions and law enforcement agencies as needed
- Communicate clearly, professionally, and empathetically with customers via approved channels
- Achieve individual and team targets (KPIs, SLAs, QA)
Requirements
- Experience in financial crime investigation
- Knowledge of AML/CTF regulations and internal policies
- Ability to analyze complex financial transactions and customer behavior
- Experience with transaction monitoring systems and detection tools
- Strong report writing skills
- Ability to mentor and train team members
- Excellent communication skills
Conditions
- Full-time
- Compensation: BRL 8300 - BRL 11000 monthly
- Location: São Paulo, Brazil