Interface Analyst/Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Interface Analyst/Engineer (Application Engineer, Sr.) based in United States.

• Analyze clinical and operational workflows with customers, database administrators, IT support teams, management, and healthcare vendors to develop detailed system-to-system interface and data conversion specifications.
• Assess hardware and software requirements needed to implement interfaces and support data conversion into the Epic environment.
• Meet regularly with customers to review requirements, clarify specifications, prioritize interface initiatives, and communicate implementation plans.
• Develop and deliver training for customers, hospital staff, designated trainers, operations teams, and help desk personnel on new or modified systems and application functionality.
• Maintain an interface design guide and train interface developers on standards for maintainability, accuracy, security, performance, and supportability.
• Perform code and interface reviews to ensure solutions comply with established technical and design standards.
• Translate interface specifications into working data flows and develop complex mappings and filtering logic using Epic Bridges and the Rhapsody Interface Engine.
• Design and execute interface validation plans, coordinate testing activities, and oversee validation efforts involving technical resources and interface analysts.
• Monitor system activity across UNIX and Windows environments and troubleshoot interface performance and operational issues.
• Work with Epic data structures, including CACHE-based structures, and develop file off-load and reporting routines using supported tools.
• Coordinate TCP/IP communication configurations for system-to-system interface connectivity.
• Develop and maintain detailed technical, operational, interface, and system documentation.
• Partner closely with database and system administrators to implement, maintain, troubleshoot, and optimize supported systems.
• Lead the design and implementation of interfaces between Epic, state and federal systems, and ancillary healthcare applications through detailed project plans, dependencies, milestones, and critical-path activities.
• Track project tasks and deliverables across internal teams, vendors, and customers, proactively identifying risks and escalating missed or at-risk milestones to management.
• Coordinate project meetings, prepare progress materials, document outcomes, and provide regular status reports to leadership.
• Own and coordinate tickets associated with interface projects and ensure timely resolution of assigned technical issues.
• Diagnose application and interface problems and develop corrective action plans involving procedures, data corrections, scripts, interface engine modifications, upgrades, and application fixes.
• Coordinate production and test-environment installations, data conversions, application upgrades, and validation activities.
• Provide primary technical support for interface-related issues, including ADT, order entry, results reporting, billing, and other critical healthcare workflows.
• Use Bridges and Rhapsody to troubleshoot complex issues and interpret C++ and JavaScript code when required.
• Participate in a rotating on-call schedule supporting system-to-system interfaces and critical electronic medical record integrations 24/7.
• Provide technical guidance on clinical applications to IT and clinical teams and perform other duties as assigned.

• Bachelor’s degree in computer science, a related field, or a clinical discipline plus eight years of relevant experience; alternatively, an Associate’s degree plus nine years of relevant experience, ten years of relevant experience without a degree, or an equivalent combination of education and experience.
• At least two years of paid experience working as an Application Engineer.
• Experience with Epic data structures and Epic Clarity applications.
• Intermediate to expert-level programming experience with JavaScript and SQL.
• Experience with the Orion Rhapsody Interface Engine or an equivalent healthcare interface engine.
• Experience working with UNIX systems, particularly Rhapsody server file organization and related technical environments.
• Experience with terminal emulation, file transfer technologies, data conversion, and system integration processes.
• Experience with Cognos Framework Manager, Query Studio, and Report Studio.
• Demonstrated ability to develop healthcare interfaces using the HL7 standard and work with TCP/IP communication protocols.
• Knowledge of distributed healthcare applications such as HIS, LIS, RIS, pharmacy, registration, scheduling, patient accounts, and related systems.