About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Symitar Systems Analyst based in United States.
Responsibilities
- Administer, configure, troubleshoot, and optimize Symitar production and development environments, including user, computer, and server access.
- Support Symitar releases, upgrades, service packs, mandates, data purges, scheduled downtime, integrations, data feeds, file transfers, and related Host Services applications.
- Design, develop, test, implement, maintain, and troubleshoot PowerOn programs and PowerFrame Docs solutions, including templates, forms, workflows, configurations, and integrations.
- Administer and support OpCon environments, automated processing, job scheduling, file transfers, workflows, and third-party integrations, identifying opportunities to automate manual processes.
- Perform SQL-based data analysis using ARCU and/or Databricks for troubleshooting, reporting, reconciliation, research, trend analysis, and operational improvement.
- Monitor data-load processes, investigate data-quality and system issues, coordinate with infrastructure and application teams.
- Provide advanced second-level technical support, conduct root-cause analysis, prioritize issues according to impact and urgency.
- Partner with business units to gather requirements, identify process improvements, and lead or support Symitar-related projects.
- Support security, access-control, change-management, audit, risk assessment, control testing, regulatory reporting, and document-retention requirements.
- Mentor analysts and business partners, promote cross-training and knowledge sharing.
Requirements
- Minimum of seven years of related information systems, core banking, or financial technology experience, including significant experience with Jack Henry Symitar.
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field preferred.
- Demonstrated hands-on experience with Symitar, PowerOn, PowerFrame Docs, SQL/ARCU and/or Databricks, OpCon, OnBase, EDS/SDS, integrations, automation, production support, and technical troubleshooting.
- Experience leading technical projects, upgrades, hotfixes, mandates, compliance-sensitive initiatives, vendor coordination.
- Programming or scripting experience with technologies such as PowerShell, Python, Java, JavaScript, or comparable languages.
- Experience in a credit union or financial institution environment.
- Familiarity with Salesforce, Boomi Flow, Power BI, ServiceNow, JIRA, Confluence, cloud migrations.
- Strong written and verbal English communication skills.
Conditions
- Fully remote position within the United States.
- Salary based on qualifications and geographic zone: Zone 1: $102,176–$140,492 annually; Zone 2: $92,980–$127,848 annually; Zone 3: $85,828–$118,013 annually; Zone 4: $81,741–$112,394 annually.
- Eligibility to participate in a Corporate Incentive Plan with an annual incentive opportunity of 0–8%.