About the company
Mintlify is on a mission to empower builders. Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch. We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures.
Responsibilities
- Serve as the dedicated technical owner for one or more of our largest enterprise customers after the contract has been signed
- Ship code, reliable software, and systems that carry production traffic from day one
- Pioneer the patterns for deploying Mintlify inside organizations with 100,000+ employees
- Scope ambiguous customer asks into shippable plans, and say no when the ask would fork the product
- Design and deliver self-hosted and VPC deployments, SSO (SAML/OIDC), and least-privilege access architectures
- Build enterprise-specific integrations with customer systems as they exist today, finding the least invasive path rather than demanding a rebuild
- Debug production issues across the full stack and own them to resolution
- Productize the patterns you see across deployments: self-hosting packages, runbooks, integration templates
- Feed field knowledge back into the core product so we never solve the same problem twice
Requirements
- 5+ years of software engineering experience with real production ownership (you've been paged, you've done the postmortem), focused on backend work
- Direct customer-facing experience: you've sat across from a customer, explained a technical limitation, and kept their trust
- Comfort with enterprise deployment realities: cloud infrastructure, networking, SSO, compliance-conscious environments
- Strong written and verbal communication: you can brief an executive and pair with their platform team in the same afternoon
- Bonus points: Previous founding experience. Experience in an FDE, solutions architecture, or professional services motion.
Conditions
- Competitive compensation and equity
- 20 days paid time off every year
- 401k or RRSP
- $420/month wellness stipend
- 100% coverage for Health, dental, vision
- Free Ubers to and from work
- Free lunch and dinners
- Annual team offsite (previously went to Alaska, Hawaii)