About the company
At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.
About the role
We're looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.
Responsibilities
- Design end-to-end product experiences across Klaviyo's platform
- Translate complex workflows into clear, intuitive, well-documented solutions
- Design AI-assisted experiences that help users create, decide, and act more effectively
- Prototype and iterate using AI tools alongside traditional design workflows
- Apply Klaviyo's design systems consistently and contribute feedback to help evolve them
- Collaborate with PM and engineering from problem definition through launch
- Participate in and conduct customer research and usability testing
Requirements
- Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability
- Ability to translate complexity into clear, polished solutions
- Experience working with design systems and applying patterns consistently across a product
- AI fluency: actively uses tools like Claude, Cursor, v0, or similar
- Prototyping mindset: comfortable moving from concept to prototype to iteration
- Collaborative approach: partners closely with product and engineering
- Research-driven: participates in and conducts usability testing and customer conversations
- Adaptability: proactively seeks out feedback, iterates quickly
Nice to have
- Experience with complex or data-rich products
- Familiarity with marketing, messaging, or growth platforms
Conditions
- Base Pay Range For US Locations: $104,000 - $156,000 USD
- Total compensation package may include annual cash bonus plan, equity, sign-on payments, and comprehensive benefits
- May require up to 10% travel