About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Applied AI Architect based in India.
Responsibilities
- Hire, coach, mentor, and develop a high-performing team of Applied AI Architects, fostering technical excellence, accountability, continuous learning, and strong customer stewardship.
- Define and continuously improve the team's operating model and technical strategy in alignment with organizational priorities and strategic customer needs.
- Partner with Sales leadership and Account Directors to prioritize strategic accounts, allocate technical resources, and establish focused technical strategies for major engagements.
- Ensure architects own technical account plans, milestones, adoption priorities, account health, production readiness, and expansion opportunities across their portfolios.
- Lead complex customer journeys from executive vision and business objectives through use-case qualification, solution evaluation, governance, deployment, and measurable production impact.
- Coach the team on enterprise AI architectures covering models, applications, data, integrations, identity, security, privacy, governance, evaluation, reliability, and deployment.
- Build trusted relationships with C-suite, board-level, technology, data, security, engineering, and AI leaders, acting as an executive technical sponsor for critical engagements.
- Mobilize internal and external specialists across deployment, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, and partner ecosystems to resolve blockers and coordinate delivery.
- Establish a comprehensive view of portfolio health, tracking qualified use cases, technical milestones, production readiness, adoption, usage, risks, customer impact, and technical contributions to growth.
- Translate customer and field insights into actionable feedback for product, engineering, research, and go-to-market teams.
- Develop reusable architecture guidance, customer practices, and technical approaches that can improve consistency and effectiveness across engagements.
- Promote responsible AI deployment while maintaining clear ownership, thoughtful prioritization, effective specialist handoffs, and ambitious customer outcomes.
Requirements
- 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including experience with large and complex enterprises.
- 4+ years of people-management experience, including hiring, coaching, and developing high-performing customer-facing technical teams.
- Deep technical knowledge of modern AI systems, foundation models, agentic applications, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
- Demonstrated experience guiding enterprise customers from technical discovery and evaluation through production adoption, sustained usage, and measurable business outcomes.
- Strong architectural judgment, with the ability to determine when to provide hands-on technical leadership, coach team members, engage specialists, or establish clear ownership and handoffs.
- Excellent executive communication and presentation skills, with the ability to engage effectively with senior technology, security, business, and engineering stakeholders.
- Experience managing complex portfolios and making effective technical resource-allocation decisions while balancing regional strategy with critical customer needs.
- Strong cross-functional collaboration skills and experience partnering with Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partners.
- Strong customer-oriented approach focused on sustainable value, responsible production adoption, technical quality, and long-term relationships.
- Ability to operate effectively in ambiguous, fast-moving environments while maintaining clear priorities and accountability.
- Humility, curiosity, collaboration, and a commitment to responsible and beneficial applications of AI.
Conditions
- Remote work environment with the role based in Bangalore, India.
- Opportunity to lead a team working on advanced AI applications and enterprise deployments.
- High-impact leadership scope spanning technical strategy, customer engagement, architecture, and people development.
- Exposure to complex enterprise AI use cases and emerging AI technologies.
- Collaboration with multidisciplinary teams across engineering, research, product, deployment, security, legal, privacy, and go-to-market functions.
- Opportunities to influence technical practices, reusable architecture guidance, and customer adoption strategies.
- People-management and leadership development through hiring, coaching, mentoring.