SeniorHybridLondon
National Account Manager
О роли
Описание вакансии
About the company
- Deliveroo's Commercial team sits at the centre of the marketplace, shaping how they serve restaurants, grocers, and new verticals worldwide.
Responsibilities
- Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
- Monitor and analyse partner-specific goals, creating compelling narratives from complex data.
- Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
- Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
- Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
- Work with restaurant marketing counterparts to design and deliver campaigns.
- Identify opportunities to deepen relationships by involving Deliveroo's Marketing, Operations, and Product teams.
Requirements
- Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
- Ability to manage large datasets and translate them into clear, applicable insights.
- Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
- Proactive approach to problem-solving and ability to thrive in a dynamic, fast-paced setting.
- Team player who can work across functions to deliver complex, multi-layered projects.
Conditions
- Competitive salary and equity options.
- Flexible working and continuous learning.
- Collaborative, values-driven teams.