Senior Director, Partner Technical Managers

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Partner Technical Managers based in United States.

• Lead, coach, and develop a distributed organization of Partner Technical Managers and managers across the Americas, including organizational design, role calibration, coverage models, and talent development.
• Transform the operating model from activity-based enablement toward proactive, measurable, and outcome-oriented partner engagement.
• Build repeatable partner practices around AI and data platforms, data intelligence, enterprise data platforms, cyber resilience, virtualization consolidation, Kubernetes-based platforms, and as-a-service offerings.
• Establish practice blueprints, graduation criteria, certification expectations, incentives, and capability milestones that help partners become increasingly self-sufficient.
• Hold the organization accountable for partner-originated pipeline and commercial outcomes rather than training or enablement activity alone.
• Institutionalize opportunity-generation motions such as partner-led value reviews, install-base expansion, displacement initiatives, AI readiness assessments, and data platform opportunities.
• Develop and scale a Partner SE Champion community, measuring success through opportunities created, progressed, and won.
• Build strategic, multi-year partner relationships with joint technical business plans, investment cases, and clear growth objectives.
• Develop relationships with partner CTOs, practice leaders, service providers, and MSP executives while tailoring technical engagement models to different partner types.
• Redesign organizational metrics around capability and commercial outcomes, including partner-originated bookings, autonomous win rates, practice maturity, Champion capacity, and services attachment.
• Partner with Operations to develop trusted dashboards and instrumentation that enable leadership to understand performance and guide investment decisions.
• Orchestrate the broader technical organization by establishing clear routing models, service levels, escalation paths, and collaboration mechanisms.
• Scale technical support programs to absorb routine pre-sales demand while protecting Partner Technical Manager capacity for high-value strategic activities.
• Use field and support data to identify capability gaps and prioritize improvements to partner enablement and technical programs.
• Represent the technical partner function with senior partner executives, at industry events, and in regional leadership forums.
• Collaborate closely with Channel Sales, Partner Account Managers, Sales Engineering leadership, and global partner programs to create unified strategies for strategic partners.
• Communicate the broader technology and data platform vision credibly, connecting technical capabilities to partner business opportunities and customer outcomes.

• 12+ years of experience in pre-sales, systems engineering, partner technical leadership, channel leadership, or a related field, including significant experience leading managers and senior professionals.
• Demonstrated experience transforming a technical organization by introducing new operating models, metrics, expectations, and ways of working rather than simply maintaining an established function.
• Proven ability to influence across Sales, Channel, Product, Services, Marketing, and other functions without relying solely on direct authority.
• Strong executive communication and relationship-building skills, with the ability to establish credibility with senior partner stakeholders and build consensus around strategic investments.
• Confidence making and defending difficult decisions regarding organizational coverage, investment priorities, resource allocation, and activities that should be discontinued.
• Deep understanding of channel economics across resellers, global systems integrators, distributors, service providers, and managed service providers.
• Experience building partner practices, services organizations, or commercial offerings, ideally including managed services and as-a-service business models.
• Proven track record of generating partner-originated pipeline and holding teams accountable for measurable commercial outcomes.
• Established senior-level relationships across the Americas partner ecosystem are strongly preferred.
• Strong technical understanding of modern data platform architectures, including block, file, and object storage, large-scale unstructured data, hybrid and cloud data services, Kubernetes, and storage-as-a-service models.
• Working knowledge of AI data pipelines, data governance, and data classification as foundational requirements for enterprise AI adoption.