ServiceNow Technical Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Technical Architect w/ CTA based in United States.

• Serve as the technical architecture lead across ServiceNow platform solutions, providing direction on architecture, design, development, and implementation approaches.
• Provide technical leadership and best-practice guidance for ServiceNow implementations, enhancements, integrations, and custom applications.
• Conduct code and solution reviews to ensure that development approaches are scalable, secure, maintainable, and aligned with platform and engineering standards.
• Act as a trusted technical advisor to clients and internal development teams, helping translate business and technical needs into effective platform solutions.
• Develop high-level effort estimates and contribute to work breakdown structures to support project planning, delivery forecasting, and resource discussions.
• Participate in solution demonstrations, architecture reviews, and technical discussions, communicating complex concepts clearly to both technical and non-technical stakeholders.
• Identify opportunities to improve platform performance, functionality, scalability, and maintainability across ServiceNow environments.
• Provide guidance on platform security posture, technical governance, infrastructure considerations, and networking best practices.
• Support multiple concurrent initiatives while maintaining strong technical oversight, prioritization, and collaboration across teams and projects.

• Hold a current ServiceNow Certified Technical Architect (CTA) certification.
• Be a U.S. citizen and hold a bachelor’s degree in Computer Science or a related technical field.
• Bring at least 5 years of experience developing on the ServiceNow platform within enterprise environments.
• Have 7+ years of application development experience, including software development lifecycle (SDLC) methodologies and Agile/Scrum practices.
• Demonstrate strong experience designing scalable custom applications, integrations, and enterprise technology solutions.
• Possess strong proficiency in JavaScript and modern software development practices.
• Have a deep understanding of ServiceNow technical architecture, platform capabilities, and core modules.
• Demonstrate strong knowledge of infrastructure, networking, security, and enterprise technology best practices.
• Be able to provide technical leadership while collaborating effectively with multiple teams, stakeholders, and concurrent projects.
• Demonstrate strong multitasking, organization, prioritization, communication, and problem-solving abilities in a fast-moving consulting environment.
• ITIL Foundation, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), or ServiceNow Certified Implementation Specialist certifications are preferred.
• Experience implementing ServiceNow AI capabilities, including Now Assist, predictive intelligence, agentic solutions, or machine-learning-driven workflows, is highly desirable.

• 15 paid time off days and 11 paid holidays.
• Medical, dental, and vision insurance coverage.
• Short-term and long-term disability coverage with 100% of premiums supported.
• 401(k) program with a 100% employer match on contributions of up to 4% of salary.
• Annual performance bonuses and employee referral bonuses.
• Flexible work arrangements.
• Maternity and paternity leave.
• Employee Assistance Program (EAP) supporting mental health and wellness.
• Structured training programs and access to professional development opportunities.
• Opportunities to work on complex ServiceNow architecture, enterprise technology, and AI-enabled platform initiatives.
• A collaborative environment focused on technical excellence, continuous learning, and professional growth.