About the company
MongoDB's PRM platform is the operating system for the entire partner ecosystem, used for onboarding, deal registration, enablement content, incentives, and reporting.
Responsibilities
- Define and own the long-term business vision and strategy for the PRM platform
- Build and maintain a prioritized product roadmap balancing competing demands
- Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, AI-native entrants)
- Run structured discovery with stakeholders to surface needs and pain points
- Author business requirements documents (BRDs), user stories, and acceptance criteria
- Maintain and groom the product backlog
- Act as primary business-side liaison to Engineering/IT and implementation partners
- Partner with Digital Process & AI Operations lead on PRM capabilities vs automations
- Lead or participate in UAT cycles
- Drive change management and adoption for new PRM capabilities
- Define and track adoption and health metrics for the PRM platform
- Report platform performance and roadmap progress to VP and stakeholders
- Continuously reprioritize roadmap based on data and feedback
Requirements
- 8+ years of experience in product management, business systems, or business analysis roles
- Direct exposure to PRM, CRM, or partner/channel technology platforms at a B2B SaaS or infrastructure/data company
- Deep working knowledge of PRM platform functions (onboarding, deal registration, MDF/incentive tracking, tiering, co-sell workflows)
- Track record of authoring clear BRDs, user stories, and acceptance criteria
- Strong cross-functional stakeholder management
- Executive presence and communication skills
- Experience running or participating in UAT, change management, and adoption efforts
- Comfortable operating as a strategic business owner rather than technical builder
Conditions
- Hybrid working model based in Palo Alto
- Reports to VP of Partner Strategic Operations