About the company
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Responsibilities
- Create an AWS sales plan with Americas leadership to drive growth and then bring it to life. Leverage your passion for driving sales results to close.
- Build trust and deep multi-tiered relationships through the customers' organization, from business unit teams to CxO level
- Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes
- Manage relationships between ServiceNow, AWS and executive-level customers
- Present the value of the partnership evangelizing joint innovation use cases
- Negotiate complex contracts
- Build mindshare within AWS field sales leadership and account teams to drive sales
- Develop a clear roadmap across the customer, AWS and ServiceNow teams to promote an outstanding customer experience
- Ensure customers are at the center of everything. Deliver high-value outcomes for customers
- Ensure alignment with Value Selling (ie: Value Prompter), NowSell principles and partner 3-way sales
- Tackle strategic projects to smooth hyperscaler adoption across ServiceNow inclusive of operations, finance, reporting, enablement, and deal desk.
- Responsible for weekly pipeline reporting, progress updates, customer references, deal registration
- Work with marketing to plan events, land public customer references and drive customer engagement including stage presence at major events
Requirements
- 10+ years of experience in large client management, and aligning account strategies to revenue opportunities
- 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, C