Director, Community & Advocacy

О компании

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.

Обязанности

• Lead the community function and own the strategy of Braze Bonfire.
• Own Braze Customer Champions end-to-end.
• Run Customer Advisory Boards aligned to Braze's flagship moments.
• Stand up the testimonial capture motion across various formats.
• Connect community, advocacy, and learning.
• Lead and develop a team of five.

Требования

• Experience in leading customer advocacy programs at scale.
• Experience in running a customer community of meaningful scale.
• Comfortable in pipeline conversations.
• Ability to operate cross-functionally at a senior level.
• Strong leadership and development skills.

Условия

• Competitive compensation that may include equity.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.