Looking for a Senior Product Analyst (Matching) to measure, understand, and improve the matching systems that power the marketplace
You will own the analytical view of how supply, demand, and marketplace efficiency behave under uncertainty and dynamic conditions, and turn that understanding into decisions that shape matching and ranking algorithms
Unlike traditional dispatch-based matching, the marketplace operates on a unique bid-based model, where rider–driver connections are shaped through direct negotiation
This creates a fundamentally different analytical problem, requiring rigorous approaches to measuring user behavior, response dynamics, and marketplace incentives
Responsibilities
Define and evolve the metrics framework for matching quality, marketplace balance, and efficiency
Design, run, and analyze A/B experiments to evaluate the impact of matching and ranking changes on marketplace efficiency and user experience
Apply causal inference to isolate the effect of matching decisions on supply, demand, and user response
Analyze and model user behavior and response dynamics in a bid-based marketplace
Translate analysis into clear, actionable recommendations that inform matching and ranking algorithm design
Monitor marketplace health — balance, feedback effects, and long-term matching quality — surfacing risks and opportunities early
Partner with Data Science and Engineering to shape algorithmic improvements and validate their impact in production
Build dashboards and analytical tooling that make matching performance observable and understandable across teams