About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Analyst, Commercial Data & AI based in the United States.
Responsibilities
- Build and maintain trusted customer data assets in collaboration with Data Strategy teams, establish source-of-truth datasets and standardized definitions, document analytical logic, and ensure reproducibility.
- Monitor, assess, and improve data accuracy, completeness, and consistency across commercial systems and multiple data sources.
- Develop standardized KPI frameworks, create reliable data models, and deliver actionable insights that support lead generation, opportunity management, customer engagement, and commercial execution.
- Prototype, test, and evaluate generative AI applications, including personalized message generation, subject-line testing, content summarization, and agent-assistance solutions, with appropriate safeguards, human validation, and performance measurement.
- Partner with Marketing, Sales, Product, and Data Strategy teams to prioritize analytical requests, translate ambiguous business questions into structured hypotheses, and deliver clear recommendations and practical solutions.
- Ensure adherence to data privacy, consent management, security, and AI governance requirements while identifying potential bias and fairness risks and implementing appropriate mitigation measures.
- Guide and coach analysts on analytical rigor, advanced SQL practices, experimentation, data quality, governance, and reproducible workflows.
Requirements
- At least 5 years of experience in analytics, data science, marketing analytics, or customer analytics, including hands-on experience with CRM and lifecycle measurement.
- Advanced SQL proficiency, including complex joins, common table expressions (CTEs), window functions, and the ability to work with large, complex datasets.
- Proven hands-on experience with Alteryx Designer to develop, automate, and optimize end-to-end data workflows.
- Strong capabilities in data cleaning, blending, transformation, and integration across multiple sources.
- Solid knowledge of orthopaedics products, clinical procedures, and relevant customer profiles.
- Demonstrated ability to translate business needs into analytical hypotheses, appropriate methodologies, clear recommendations, and effective data structures.
- Strong stakeholder management and collaboration skills, with the ability to influence decisions without direct authority and communicate effectively across functions.
- Knowledge of CRM-related data privacy principles, including consent management, suppression rules, personally identifiable information (PII), and data governance controls.
- Excellent written and verbal communication skills, including the ability to present complex findings through clear, executive-ready materials.
- Strong analytical problem-solving abilities, commercial awareness, systems thinking, and a commitment to responsible AI and data-driven decision-making.
Conditions
- Competitive compensation: Anticipated annual base salary ranging from $94,000 to $151,800, depending on applicable factors and the terms of the compensation program.
- Remote work flexibility: Fully remote position within the United States, with the opportunity to work from an eligible U.S. location.
- Retirement benefits: Eligibility to participate in a retirement pension plan and a 401(k) savings plan, subject to the applicable plan terms.
- Long-term incentives: Eligibility to participate in a long-term incentive program.
- Paid vacation: 120 hours per calendar year, subject to applicable policies and eligibility requirements.
- Paid sick leave: 40 hours per calendar year, with higher allowances for eligible employees in certain states, including Colorado and Washington.
- Paid holidays: 13 days per calendar year, including floating holidays.