Head of Product Design

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Product Design based in Canada.

• Lead, hire, develop, and retain a high-performing team of approximately 15 product designers, providing direct feedback, coaching, mentorship, and career development.
• Set and execute the design strategy across a broad product portfolio, ensuring consistency, coherence, and a strong overall customer experience.
• Partner with product, engineering, and senior leadership to solve complex UX challenges, establish priorities, and translate customer needs into effective product experiences.
• Remain deeply involved in design execution by pairing with designers, reviewing work, challenging assumptions, and helping teams navigate difficult product and UX problems.
• Champion exceptional visual and interaction design, setting clear standards for quality while avoiding unnecessary approval processes or bottlenecks.
• Advocate for the customer in leadership discussions, pushing for intuitive, simple, and genuinely useful product experiences.
• Help define how AI agents and human users collaborate within product workflows, contributing to the development of AI-native experiences.
• Identify opportunities to improve design systems, team effectiveness, product coherence, and design quality across autonomous product teams.
• Push for thoughtful attention to product details, edge cases, usability issues, and other sources of customer friction.
• Build structure and clarity within a fast-moving organization while preserving team autonomy and execution speed.

• 7+ years of experience in product or UX design, including significant experience in senior individual contributor and/or design leadership positions.
• At least 2 years of experience managing senior or independent designers and developing high-performing design teams.
• Proven experience shipping products that delivered measurable customer and business outcomes.
• Strong product and craft judgment, with the ability to provide clear, specific, and actionable design feedback.
• Demonstrated experience creating structure and scalable ways of working within complex, ambiguous, or high-growth environments.
• Hands-on experience designing AI-native experiences and using AI-powered tools within your own design practice.
• A portfolio demonstrating both systems-level product thinking and strong pixel-level craft.
• Ability to balance speed, autonomy, consistency, and quality across multiple product teams or pods.
• Strong customer empathy and the ability to represent user needs in senior-level product discussions.
• Excellent communication, storytelling, stakeholder management, and executive presence.
• A builder mindset, strong ownership, intellectual curiosity, and comfort navigating ambiguity.
• Experience designing for both technical and non-technical audiences is a plus.
• Experience with analytics, experimentation, developer tools, or similarly complex products is a plus.

• Competitive compensation with location-specific total target cash ranges for eligible Canadian and North American locations.
• Equity eligibility and an Employee Stock Purchase Program (ESPP).
• Medical, dental, and vision insurance, including employer-paid premiums on select plans.
• 401(k) retirement plan with employer matching for eligible employees.
• Flexible time off and paid holidays.
• Monthly wellness stipends and additional support for commuter expenses where applicable.
• Quarterly learning and development stipends.
• New-hire home office equipment support.
• 12 weeks of paid parental leave.
• Fertility, adoption, and surrogacy support through dedicated family benefits.
• Backup childcare support.
• Mental health and wellness benefits, including access to coaching and therapy.
• Mentorship programs, management training, and professional development initiatives.
• Charitable giving grants and paid volunteer time off.
• Remote work environment within the eligible NAMER region.