Sales Agent

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Agent (Appointment Setter) based in India.

• Make outbound calls to prospective clients, qualify their interest and needs, and schedule consultations with Visa Consultants
• Handle incoming calls, chats, and emails, converting qualified interest into scheduled appointments
• Create a positive, professional, and welcoming experience for every prospective client throughout the initial interaction
• Proactively contact prospects through SMS, email, and phone to maintain engagement and maximize appointment conversion
• Continuously learn about services, advertising campaigns, and client-facing materials to communicate confidently and accurately
• Meet or exceed appointment-setting targets and other relevant sales and service KPIs
• Keep client information, interactions, appointment outcomes, and follow-up activities accurate and up to date in CRM and internal systems
• Work closely with team members and support functions to ensure smooth handovers and a consistent customer journey
• Identify recurring client concerns or operational challenges and communicate them to the Manager
• Take initiative, share ideas, and contribute to improvements in processes and overall team performance

• At least 1 year of experience in sales, appointment setting, inside sales, lead generation, customer service, or another relevant customer-facing position
• Demonstrated experience in outbound sales, inside sales, or US sales, with confidence engaging prospects over the phone
• Excellent verbal and written communication skills, with the ability to establish rapport quickly and communicate clearly and professionally
• A service-focused mindset, with empathy, patience, professionalism, and a genuine desire to help prospective clients
• Ability to identify qualified prospects, understand their needs, address initial questions or objections, and guide them toward booking a consultation
• Strong follow-up skills and the ability to remain motivated and professional when managing multiple prospects
• Strong attention to detail and the ability to manage prospect information, follow-ups, and appointments accurately
• Comfortable using CRM platforms, communication tools, and internal systems to document customer interactions
• Willingness to learn continuously about services, campaigns, processes, and changing business priorities
• Comfortable working toward measurable targets and KPIs in a fast-paced environment
• Able to collaborate effectively with sales consultants, support teams, and management in a remote setting
• Able to commit to 160–200 hours per month and work a flexible schedule based on operational needs

• Fully remote position for candidates based in India
• Flexible working schedule aligned with operational requirements
• Commitment of 160–200 hours per month
• Supportive and collaborative team environment
• Opportunities for professional growth, learning, and development
• Opportunity to make a meaningful difference in people's lives through every client interaction
• Hands-on experience in outbound sales, inside sales, lead qualification, and appointment setting
• Opportunity to contribute ideas and help improve team processes and performance