About the company
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Responsibilities
- Own product strategy through execution and impact for one or more of Toast Enterprise’s most critical product areas
- Drive roadmap of features aimed at supporting Toast’s Enterprise full-service customers
- Actively manage your teams’ backlogs through the creation, prioritization, and grooming of user stories in a fast paced agile environment
- Monitor your teams’ process and system health metrics to ensure optimal quality and velocity
- Work with the Technical Documentation and R&D Enablement teams to accurately communicate product updates to internal stakeholders, advocate for adoption and usage throughout Toast’s FSR customer base
- Develop and maintain a long-term strategic roadmap to continuously improve Toast’s product market fit for full-service enterprise customers
- Collaborate, advocate and evangelize product capabilities and customer needs across the broader Toast R&D organization
- Partner closely with go-to-market teams including Solutions, Sales, Product & Customer Marketing and others in service of your strategic vision.
- Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.
Requirements
- Prior experience working within software development life cycle stages from ideation through customer delivery
- Experience driving cross-team initiatives and building interpersonal relationships with a range of personalities
- Strong program management and communication skills; detail oriented and will a bias towards action
- Experience with Enterprise software development, requirements writing and process
- A proven track record of success working directly with customers, external development teams and partners to deliver value and ensure alignment across different parts the business
- 5+ years product management experience at a senior level
- Ability to prioritize workload, meet deadlines, and problem solve using creativity and strong analytical skills
Conditions
- Hybrid work model
- Base salary range: Zone A $190,000 - $304,000 USD; Zone B $165,000 - $264,000 USD; Zone C $149,000 - $238,000 USD
- Total rewards include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits