About the company
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
Responsibilities
- Own the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and support
- Shape the product proposition and roadmap, not only the execution
- Identify and solve points of friction in how customers pay, track, and manage their spending
- Design for a global product—balancing consistency with local nuances across markets
- Turn complex systems and constraints into simple, intuitive user experiences
- Collaborate closely with Product, Engineering, Research & Analytics to ship high-impact improvements
- Use data and research to continuously improve customer outcomes
- Raise the bar for design quality and consistency across Credit offerings
Requirements
- Strong experience designing complex product experiences, including operational processes behind the interface, ideally in fintech or similarly complex domains
- Comfortable working with ambiguity and shaping problem spaces, not just solutions
- Can simplify complexity and design intuitive experiences in constrained environments
- Think in systems